Zendesk is a most popular customer support and ticket system, mostly used for businesses. Zendesk Support for WordPress, it allows you to bring your helpdesk, powered by Zendesk, into your blog or WordPress site. It supports the several types of business like multiple products, documents, teams and works smartly with WordPress. It is used quick WordPress help.
Zendesk makes it possible to integrate customer support system with WordPress. It allows users to log in to access helpdesk without switching accounts. You can watch tickets on WordPress dashboard.
There are many features in Zendesk. Some of them are here.
Single sign on with Zendesk’s Remote Authentication
When a user login to Zendesk, we pick WordPress site account if the user already logged in and then sign them straight into Zendesk. There is no need to register on Zendesk.
Turn your blog comments straight into Zendesk Support tickets, with one click
If you want to take the conversation offline or escalate someone’s question or problem to someone else in the company, you can take any comment made and turn it into a Ticket. This service is awesome.
The Zendesk Support Web Widget
You can add the Zendesk Support Web Widget to any web page. You can chat with an agent or submit a ticket. You can attach it to every page on your WordPress.
The Zendesk Support Feedback Tab
You can entirely customize the look and feel. You can choose where you want it with the use of a template tag.
If you need further information, give us a visit at wordpressdepartment.com